171 Main Street
East Windsor, CT 06088

Welcome to Touchpoints at Chestnut

Dennis Billings

Dennis Billings


Dear Residents and Family Members,

I would like to introduce you to Touchpoints at Chestnut. Our facility offers a variety of clinical programs to meet your individual needs. Touchpoints at Chestnut is a 60 bed facility that reflects a quaint Victorian bed-and-breakfast style home. We recently renovated the suites on our rehabilitation unit with individual HD televisions, private phones, recessed closets, and hardwood floors. We offer a Touchpoints Therapy Program, which is available to those who are recovering from an orthopedic procedure, cardiac recovery, pulmonary recovery, general medical or surgical procedure, wound care, intravenous (IV) therapy, or pain management.

Touchpoints at Chestnut partners with many healthcare providers in the community to provide consistent care from your hospital stay until the time you are discharged home. The clinical staff at our facility is well trained and delivers the most current and highest level standard of care. The Physical, Occupational, and Speech Therapists provide services seven days a week in our newly renovated rehabilitation gym. Continue reading

iCare Heartbeat

All the latest news, discussion, and updates from the iCare & Touchpoints Rehab team.

  • The number of older adults in the United States is growing, and falls among the older adult population are a serious and significant problem. Approximately 33 percent of older adults 65 years of age and older fall at least once each year. Injuries caused from a fall are a predisposing factor in 40 percent of the events leading to long-term nursing home placement among older adults.
  • iCare, Touchpoints Rehab, Orthopedic Care, Touchpoints at Manchester I went from needing total care to being able to get out of bed myself, move around in my wheelchair to NOW walking with my walker! My family and friends tell me I am a miracle, even Dr. Kruger was amazed at my progress. I went from a future in long term care to now going home, TODAY! I cannot thank enough my surgeon, Dr. Kruger, my family, and the staff at Touchpoints. I have my life back. Home means everything to me. I give Touchpoints a 5 out of 5 rating.
  • SAD Seasonal Affective Disorder (SAD) is a type of depression that comes and goes with the seasons, typically beginning in late fall or early winter months and going away in the spring and summer. Often it can also be known as the winter blues or seasonal depression. Some symptoms that may be seen with SAD are lack of interest in activities, sleeping to much, weight gain, feelings of hopelessness, difficulty with concentration and social withdrawal just to name a few.
  • iCare Management, Touchpoints Rehab, Winter Storm Brody, Ray Hackling, Silver Springs Care Center, Robert Burke Facility staff and leadership from iCare and Touchpoints Rehab took on Winter Storm Brody which blanketed the region with snow, hit with high winds and frigid temperatures. Preparation and teamwork, as well as the ability to make anything into a good time, ruled the day. Here are some photos of staff and management clearing off cars for shift change and removing snow.
  • Quality Initiative Recognition Program, American Health Care Association, iCare Management, Touchpoints Rehab Seven iCare managed facilities were recognized by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for their achievements through the Quality Initiative Recognition Program, which honors member facilities for their individual work in achieving AHCA/NCAL Quality Initiative goals.
  • Irving's Story, Touchpoints at Manchester, iCare Management, Pulmonary Rehabilitation Program I had only a few hours to decide which rehab to go to. My care manager at the Manchester Memorial Hospital was very helpful in providing information about my options. Due to my illness, I was now on oxygen and needed to make sure pulmonary rehab was on my check list. I chose Touchpoints at Manchester, and I am glad I did.  My Touchpoints experiences was wonderful. I feel like I was part of a family here. I will recommend Touchpoints at Manchester whole heartedly.
“When we arrived at Touchpoints at Chestnut we were greeted with warmth and enthusiasm. I really appreciated the character and warmth of Chestnut's Victorian building environment. The fact that Chestnut is a smaller more personal setting was attractive to us. Much of my decision on where to pre-book was based on the rehab team. My expectation was not for perfection but it was to be in an environment that was responsive, attentive and empathetic to patient and family needs and concerns. That expectation was met and exceeded at Touchpoints at Chestnut.”
~ Leon 'Skip' Cashwell
“She had some experience with Touchpoints previously, when she had fallen and needed to recuperate. When it was time for her to go somewhere more permanent, she wanted to go to Touchpoints. The facility is clean, and the staff is smart. There are two or three that are just outstanding. Everyone from Chris, the receptionist, to every other staff member are great.”
~ Spouse of Patient IE (September 2017)
“When I landed in the hospital unexpectedly, and it became apparent I would need some rehab to help me get stronger and learn to manage a life changing medical condition, my first and only choice was Touchpoints at Chestnut. I had been a TAC before for rehabilitation and had a wonderful experience. When people say the "extra mile" that describes my experience at TAC. I had been to another well known rehab facility in the past but they did not even come close to my experience at TAC last time and this time. My overall experience was wonderful. If I expressed even a small concern, it was immediately taken care of. The CNA staff, all shifts, are outstanding! They are kind, caring and attentive. They were always available for me. I wanted to thank each and everyone of the staff in person.”
~ Joan Cass (August 2017)
“The facility is smaller and feels more homely and comfortable. The staff all appear to know the patients on a personal level. It feels more personalized and less institutionalized than other facilities. They have a great recreation director. In the program, they encourage a lot of social interaction.”
~ Daughter of Resident MF (July 2017)
“I wanted her to go there because it is a very nice facility. I appreciate the way that they have taken care of her very well. I would recommend them for sure. It is great, and we have had a great experience.”
~ Daughter in Law of Resident VF (July 2017)
“I will miss all of the wonderful staff at Chestnut. I have loved working with the therapy department and I can't wait to come back to visit and see all of their friendly faces.”
~ Benjamin Sementilli
“During my stay at Chestnut I have been very happy in the beautiful homelike environment that Touchpoints has to offer. The rooms are very comfortable and beautiful. Most importantly I am thankful to have had such kind, understanding, and caring staff, who have helped me reach my goal of returning to my own home.”
~ Ella Chapman
“I am proud to say that I have been employed with Touchpoints at Chestnut for almost 10 years. As a cook I take great pride in each meal I prepare for our residents. I truly enjoy interacting with each resident during their meals.”
~ Francis Henry
“The staff is very caring. I find that I can go to anybody and get my questions answered. If I request them to do something or find something, they come right back to me with it. They work very hard to provide different programs along with the seasons. They bring in people in musical groups. They have craft groups. I believe there are religious times that are part of the program.”
~ Husband of Resident PC (December 2016)
“It is a marvelous place, as far as I am concerned. She loves the décor of the place as it reminds her of my aunt's home, as far as the style and age of it. I feel comfortable with her being there. They always have answers when I have questions. I cannot imagine anywhere better than Touchpoints.”
~ Husband of MH (November 2016)
“Everyone was great. I didn't have any issues. I thought the care was good, and I would go back if I had to. There was a mid-shift nurse there, Lynn Parentau. She stands out the most to me. She went above and beyond, and I felt very comfortable talking to her. They were all very pleasant, but she stands out. If I asked anyone a question, they would always get back to me with an answer. Overall, it is a great facility. If I had to go back there, I would.”
~ Patient SK (May 2017)
“I appreciate how well they treated the residents. I would recommend it to anyone. I would tell them that it's an excellent place to receive great care. If I need someone to help me, It's important that they do. Touchpoints did a great job at that, so please tell them to keep up the good work.”
~ Patient DJ (May 2017)
“We want to thank every one of you for the love and care you showed our Mom when she was with you. The nurses and CNAs were so attentive to her physical and personal needs, we never worried about her care. The kitchen, maintenance and laundry staff were always professional and offered smiles and pleasantries to our mother and family. Her room was cleaned thoroughly and with great care and consideration during our visits. You are doing more than just your jobs, you are impacting people's lives for the better.”
~ Family of Resident MF (July 2017)